Kentucky's Unemployment Insurance Self-Service Web Site

Privacy Notice

Your privacy and security are our highest priority. Ensuring electronic access to state government information and services while maintaining privacy is a guiding principle of the state's Strategic Information Technology Plan. The Commonwealth of Kentucky collects only the personal information necessary to provide enhanced services to our citizens and customers. Please note that all non-exempt information collected by the Unemployment Insurance program may be subject to public disclosure under KRS 61.870, the Kentucky Open Records Act. However, public records containing information of a personal nature are protected from disclosure by the personal privacy exemption of state law. Personal data in our possession is maintained and used in ways that respect individual privacy. The Commonwealth educates our employees about the importance of protecting personal information and consumer privacy, and only authorized employees have access to personal information.

Depending on the situation, we may collect the following information about visitors to our Web site:

the domain name, but not the e-mail address
the e-mail addresses of those who register for electronic filing
aggregate information about which pages consumers access or visit
information volunteered by the consumer, such as survey information

This information is used only to improve the scope and content of the state's services on the Internet.

Information Sharing

OUI will not release personal information to third parties except where it is already provided by law for purposes of notification. We will not provide, rent or sell personal information to third parties for marketing programs or any other purpose. State law restricts the use of personally identifiable information for commercial purposes. Depending on the specific nature of the service, information may be shared with other state agencies as stated in KRS 61.878 (5). This statute allows for the exchange of public records or sharing of information between public agencies when the exchange is serving a legitimate governmental need or is necessary in the performance of a legitimate government function. (To view PDF files you need Acrobat Reader. You can download the software here.)

Internet Cookies

Cookies are short and simple text files stored on your computer by internet web sites to help identify users and enhance customer service. OUI sites may use cookies to customize and personalize your service transaction. Cookies do not compromise your privacy or security. Using web browser settings, you can refuse the cookies or delete the cookie file from your computer by using any of the widely available methods.

Security Notice

The Unemployment Insurance self-service web site uses the Secure Sockets Layer (SSL) protocol with web server certificates to safeguard your sensitive personal information when transferring or viewing data online. Using this widely accepted form of encryption, your transaction is secured from your personal computer to the OUI computer processing your request. The OUI processing computers are located behind a secure firewall. If you have trouble using our secure web site, then you may be behind a firewall or using a proxy server that doesn't allow for secure transactions.

The SSL protocol supports up to 128-bit encryption and uses digital certificates to create a secure, confidential communications path between two entities. Data transmitted over an SSL connection can not be tampered with or forged without the two parties becoming aware of the tampering. A Web server certificate is a certificate that authenticates the identity of a Web site to visiting browsers. When a browser user wants to send confidential information to a Web server, the browser will access the server's digital certificate. The certificate, which contains the Web server's public key, will be used by the browser to authenticate the identity of the Web server (the Web site) and encrypt information for the server using Secure Sockets Layer (SSL) technology. This is how the information remains confidential and tamper-proof while in transit across the Internet.